Take Away:
from lecture,
Mintzberg Manager Roles:
- Figurehead
- Leader
- Liaison
- Spokesperson
- Negotiator
Manager General Skills => {Technical,Interpersonal,Conceptual,Communication}
Specific = {Budgeting,Delegation,Coaching,Disciplining,Managing conflict,Running productive meetings}
EQ,IQ,AQ,FQ,SQ,CQ,MQ
- Adversity
- Financial
- Spiritual
- Culture
- Moral
=Fundamental Changes Facing Managers=
Changes
- Explosion of technological innovation
- Globalization of markets & Competition
- Deregulation
- Changing demographics
- New political Systems
- Category killers
- Service and Knowledge jobs
Leads to .......................
- Increased competition
- Uncertainty,turbulence and rapid change
- More Consumer choices
- Mergers and divestitures
- Joint Venture
- More Complexity
- Short product life cycle
- Market fragmentation
- More uncertainty for manager
- Record number of business failures
So Companies Must Be
- Fast, responsive and adaptive
- Flat organization
- Downsized
- Quality Conscious
- Empowered
- Smaller Units
- Decentralized
- Human Capital Oriented
- Boundaryless
- Values and Vision oriented
- Team based
- Globalization---------->social,boundaryless,
- Technological Advances----->pace
- The Nature of Work------>temp,contract
- The Workforce---->aging,educated
- Category Killers--------------->big eat small coy
- Modern Management Thought
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