Human Assets and Performance (HRM 4/12)

Take Away:
from lecture,

HR Process:

Plan----------->Identify--------->Recruit---------->Train------>Implement

(job analysis,personnel planning,monitor env change) --- (Skill and mix) --- (interview,testing & selection) --- ( ) --- ( Evaluate & Appraise,compensate)

Selection Techniques

• Computerized testing
• Background Investigation,Reference checks
  
• Honesty checking - Lie Detector
• Health exam
  

Testing for employee Selection (Reliability & Validity)

• Intelligence
• Mechanical Comprehension
• Personality and Interest
• Ability/Achievement (Current competencies)
• Aptitude - performance potential
• Management assessment center (very expensive)

Conducting Effective Interview (Not perfect,short time)

• Plan
• Structure
• Establish rapport
• Ask effective question -------->Job related don't ask personal question
  
• Delay your decision
• Close

Being Interviewed

• Prepare
• Make a good first impression
  
• Uncover interviewee's needs
  
• Relate your answer to interviewer's need
  
• Think before answering
• Watch you non-verbal behavior
• Close

Appraisal Interview ---->(360 feedback,ratings,critical incident)

• Prepare
• Be direct and specific
• Don't get personal
• Encourage the person to talk

Forms of Employee Compensation

• Fixed Salary (low fix and high variable based on performance)
  
• Hourly wage
• Financial Incentives

Must be useful to employee must have value,

• maternatiy leave not use for male-dominated workplace
• transport allowance to worker living near factory not useful