Group Behaviour (HRM 6/12)

Take Away:
from lecture,

Group Dynamics

Norms =>informal rule that group adopt to regulate and regularize group member behavior
--->Typical

Cohesiveness=>degree of interpersonal attractiveness within a group,dependent on factors like proximity, similarities,attraction among the individual group members,group size,intergroup competition and agreement about goals.
--->Sticky/togetherness

When Self Directed Work Teams not effective ?
Failure in leadership,focus,capability

• Lack of support,consistency of direction,vision budget and resources
• Lack of clarity about team purpose,roles,strategy and goals --->Regular meeting,open channels,clarity
• Lack of critical skill sets,know,ledge ongoing learning and development.--->training,assess team effectiveness

Symptom of unproductive team

• non accomplishment of goal
• cautious,guarded communication
• lack of disagreement
• malfunctioning meeting
• conflict with the team

How to improve team productivity

• have a clear mission/goal
• set specific performance goals
• compose the right team size and mix
  
• have an agreed-upon structure appropriate to the task
• delegate authority to make the decisions needed given their mission
• provided access to or control resources needed to complete the mission
• offer a mix of group and individual rewards
• foster longevity and stability of membership

How to improve team performance

• Select member for skill and teamwork
• establish challenging performance standards
• emphasize the task's importance
• assign whole task
• send the right signals
• encourage social support
• make sure there are unambiguous team rule
• challenge the group regularly with fresh facts and information
• Train and cross-train
• Provide the necessary tools and support
• Encourage "emotionally intelligent" team behavior.
  

Leader roles! ---> (Form,Storm,Norm,Perform,Adjourn)

• coaching not bossing
• help define analyze and solve problem
• encourage participation by others
• serve as a facilitator
• respect fellow team members (value)
  
• trust fellow team members (value)
  
• putting the team first (value)

Organization context that support teams

• Organizational Structure --->(Flat)
  
• Organizational Systems ---> (Gain Sharing procedure,information system)
  
• Organizational Polices --->(Employment stability,Equal treatment)
  
• Employee Skills -->(job related,interpersonal,team-based managerial)